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Shipping policy

Shipping policy

Please note that delivery service is only available for valid residential and office addresses within Singapore and international destinations. Medi Dent International reserves the right to decline any delivery to any address with restricted access or is inaccessible.
 
DELIVERY CHARGE

Singapore:

CONDITION

CHARGE (INCLUSIVE OF GST) PER TRIP PER ADDRESS

Nett purchases below S$150

S$7.00

Nett purchases S$150 and above

Complimentary delivery one address (Limited to one address per transaction)

Re-delivery due to unsuccessful delivery

S$7.00

Surcharge for Sentosa Island addresses

S$10.00

 

Oversea 

COUNTRY

CHARGE (INCLUSIVE OF GST) PER TRIP PER ADDRESS

Malaysia

$15

South Korea

$15

Thailand

$57.17

Taiwan

$57.17

Indonesia

$57.17


 All orders will be shipped within 3 – 5 Working Days upon confirmation.

Estimate Delivery:
To Singapore: 5 days 
To Malaysia and South Korea: 7 - 10 days
To Thailand and Taiwan: 5 Days
 

* Delivery may be delayed for 2-3 days due to circuit breaker.


**Working Day refers to Monday to Saturday, and does not include Sunday and Public Holidays or any blackout dates imposed by Medi Dent International. There will be no delivery service on Sundays and Public Holidays or any blackout dates imposed by Medi Dent International.
 

  • The earliest delivery date will be 5 Working Days from the date of Order. All delivery will be fulfilled within one month from date of Order unless stated otherwise, or unless there is delay caused by reasons or circumstances beyond the control of Medi Dent International.
  • Delivery shall take place on the date and time stipulated in the Order Confirmation. If a particular time slot is full due to overwhelming demand or is otherwise unavailable, Medi Dent International reserves the right to reschedule the time and/or date of delivery and will contact you to arrange an alternative delivery time and/or date.
  • You are responsible for ensuring that a recipient is present to receive the delivery and to sign on a Medi Dent International Delivery Note during the specified time slot. Any deliveries will incur additional delivery fee based on the above delivery charge (as the case may be) per delivery at your expense.
  • There will be a re-delivery charge imposed on you in case of any changes in delivery details after the delivery has been made.